Privacy Policy

1. Who we are

Maperr ("Maperr", "we", "us") helps local businesses build simple one-page websites grounded in public listing information and customer reviews. We are based in Waterloo, Ontario, Canada. This Privacy Policy describes how we collect, use, disclose, and protect personal information when you visit our website, create an account, or use our applications and related services (collectively, the "Services").

By using the Services, you acknowledge this Privacy Policy. If you do not agree, please do not use Maperr.

2. Information we collect

Depending on how you use Maperr, we may collect:

• Account data: name, email address, password or auth tokens, company or business name, and billing contact details.
• Listing and project inputs: URLs or identifiers you provide for your business presence (for example, Google Maps links), preferences, draft content, and edits you make in the product.
• Usage and device data: IP address, browser type, device identifiers, approximate location, cookies, pages viewed, feature usage, and diagnostics that help us operate and improve the Services.
• Visitor analytics (when enabled): aggregated or pseudonymous data about traffic to pages you publish through Maperr (for example, visits and section engagement), as described in your plan.
• Support and communications: messages you send via forms, email, or support channels, including optional feedback or screenshots.
• Payment data: payment information is processed by our payment partners. We do not store full payment card numbers on Maperr servers.

3. How we use information

We use personal information to:

• Provide, operate, secure, and improve the Services.
• Generate and host drafts, websites, and related assets you request.
• Authenticate users, prevent fraud and abuse, and enforce our terms.
• Communicate about your account, security, service updates, and (where permitted) product education.
• Analyze usage in aggregate to improve performance and usability.
• Comply with legal obligations and respond to lawful requests.

4. Legal bases (where applicable)

Where required (for example, under GDPR), we rely on appropriate bases such as contract performance, legitimate interests (service operation, security, product improvement), consent (where we ask for it), and legal obligation.

5. Sharing and subprocessors

We do not sell your personal information.

We may share information with:

• Service providers who host infrastructure, process payments, send email, provide analytics, or support security (under contractual safeguards).
• Professional advisors where necessary (for example, lawyers or accountants).
• Authorities when required by law or to protect rights and safety.
• Business transfers such as a merger or acquisition, subject to appropriate notices where required.

6. International transfers

We may process and store information in Canada and other countries where our providers operate. When we transfer data across borders, we use safeguards consistent with applicable law (such as contractual clauses).

7. Retention

We retain personal information as long as needed to provide the Services, meet legal and accounting requirements, resolve disputes, and enforce agreements. You may request deletion of certain data subject to exceptions (for example, records we must keep by law).

8. Your rights and choices

Depending on your location, you may have rights to access, correct, delete, or export personal information, object to certain processing, or withdraw consent. To exercise these rights, contact us via our contact page or info@maperr.com. You may also unsubscribe from marketing emails using the link in those messages.

9. Cookies and similar technologies

We use cookies and similar technologies for essential functionality, preferences, analytics, and security. You can control cookies through your browser settings; disabling certain cookies may limit parts of the Services.

10. Security

We implement reasonable technical and organizational measures designed to protect personal information. No method of transmission or storage is completely secure; use the Services at your own risk.

11. Children

The Services are intended for businesses and adults. We do not knowingly collect personal information from children under the age of majority. If you believe we have collected such information, contact us and we will take appropriate steps.

12. Changes to this policy

We may update this Privacy Policy from time to time. We will post the revised policy on this page and update the "Last updated" date. Where changes are material, we may provide additional notice (such as email or an in-product message) where appropriate.

13. Contact

Privacy questions: Contact us or info@maperr.com.